Returns & Exchanges
We want you to love your purchase. If you're not completely satisfied, we accept returns within 30 days of delivery for a full refund or exchange.
Return Conditions
- Items must be unused and in original packaging
- Customers are responsible for return shipping costs
- Original shipping charges are non-refundable
How to Initiate a Return
Email us at zhizhangyuan906840@outlook.com with your order number and reason for return. We'll provide a return address within 2 business days.
Refund Processing
Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery and we'll make it right — including shipping costs.